Front Office Assistant - Tri-Cities, WA (Multiple Positions)

Employer: Kadlec Clinic

Job Description:
Kadlec Clinic has exciting opportunities for Front Office Assistants to join our growing team in the Tri- Cities, WA!
Primary and Specialty Care Clinics:
Shift Details: Full Time, Part Time or Per Diem. Day shifts.
This Front Office Assistant posting is all inclusive for Kadlec Clinics. Clinics may include, but are not limited to the following areas:
-Primary Care Clinics:
-Center for Pediatrics
-Columbia Point Primary Care
-Family Medicine Residency
-Kennewick Primary Care
-Pasco Primary Care
-Richland Primary Care
-Senior Health Care
-South Richland Primary Care
-West Kennewick Primary Care
-West Richland Primary Care
Specialty Clinics:
-Ambulatory Surgery Center
-Associated Physicians for Women
-Behavioral Health
-Cardiothoracic Surgery
-Ear, Nose, & Throat
-Fertility Clinic
-Foot and Ankle
-General & Colorectal Surgery
-Resource Pool
-Hematology & Oncology
-Infectious Disease
-Kadlec Inland Cardiology
-Interventional Radiology
-Obstetrics and Gynecology
-Pain Management
-Physical Medicine & Rehabilitation
-Plastic Surgery
-Vascular Surgery
Urgent Care:
-West Kennewick
Minimum Requirements:
-GED or High School Diploma from an accredited educational institution required.
-One year customer service experience required.
Preferred Qualifications:
-One year office experience, which includes receptionist duties within a hospital or physician office preferred.
-Bi-lingual or multi-lingual skills preferred.
-Duties include, but are not limited to, the following:
As a Front Office Assistant you will perform a variety of office assistant functions. This position may require floating to other clinics.
-Receives, greets and directs patients, visitors and responds to inquiries with tact and courtesy.
-Schedules routine and new patient appointments and generates a daily list.
-Enters new patients and existing patient's data into the computer.
-Maintains patients' medical records and verifies accuracy.
-Verifies patients' insurance, collects co-payment and provides receipt for patient.
-Orders all office supplies and necessities (paper towels, soap, etc.) and maintains appropriate level of inventory.
-Answers/resolves billing inquiries on Kadlec Clinic accounts in a professional and courteous manner.
We offer a full comprehensive range of benefits — see our website for details —
Our Mission
Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.
About Us
Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare to the region by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is proud to be part of Planetree ( and continues to be recognized nationally as a “Best in Class Employer”. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here:
Schedule: Full-time
Shift: Day
Job Category: Administrative (Clinical)

Contact Person:
Location: Tri-Cities, WA
Application Method:
Base Pay: DOQ

Posted on December 16, 2020

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