Client Benefits Coordinator-Yakima, Wa

Employer: Comprehensive Healthcare

Job Description:
Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What are we looking for in Client Benefits Coordinator?
The Client Benefits Coordinator is responsible for improving clients’ access to treatment through insurance enrollment and assistance with navigating the billing process. As a certified Navigator for the Washington Healthplanfinder, the Client Benefits Coordinator will assist clients by explaining eligibility for coverage and cost-sharing requirements, helping with completion of applications and making changes to coverage, and informing clients of any tax credits or financial assistance available. Acting as liaison between clients and our Finance department, the Client Benefits Coordinator assists with setting up payment plans, sliding fee options, answering billing questions, and following up on the status of clients’ accounts. This position requires a thorough understanding of the health insurance coverage process and funding source requirements, and exceptional communication skills, and strict adherence to privacy regulations.

Client Benefits Coordinator duties may include:

assisting clients with completion of the Washington Healthplanfinder application, including explaining eligibility, coverage options, and costs
educating clients about how changes in circumstances can affect plan eligibility and providing assistance with maintaining coverage
communicating professionally with clients, Comprehensive staff, and community partners and providing excellent customer service to resolve potential conflicts
monitoring and providing reports on client scheduling metrics and uninsured client capture
communicating with the Finance department on behalf of clients for billing questions and concerns
assisting clients with completing the sliding fee application and reevaluating eligibility annually

High school diploma or GED
One year of experience in account billing or client benefits
Must have or be willing to obtain Navigator certification from the Washington Health Benefit Exchange

What Comprehensive Healthcare Can Offer You
Training and Development

A variety of career opportunities in a wide range of settings with room for mobility and promotion
Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs
Innovative Program & Services

A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
Joint Commission-accredited organization committed to continuous quality improvement
Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services
Excellent Benefits

Competitive salaries within our communities and industry
Healthcare coverage for employee and qualified family members
Generous vacation, paid holiday and sick leave policies
Access to Employee Assistance Program services
Agency-funded retirement plan with contributions equal to 5% of compensation
Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
Agency-funded life and disability insurance program
Financial incentives to further employee education

Contact Person:
Phone: 509-575-4084
Location: Yakima, Washington
Application Method: Email
Base Pay: DOQ

Posted on December 10, 2020

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