Desktop Support Specialist - Bellingham, WA

Employer: Korber

Job Description:
Desktop Support Specialist - Bellingham, WA
Posting Date: Aug 27, 2020
Location: Bellingham, Washington, United States
Business Area: Supply Chain
Company: Körber Supply Chain

An opportunity now exists within our Information Technology department for a confident, results-focused professional to provide general computer hardware and software support to all functional departments, including implementing, deploying, maintaining and supporting computer technology and equipment for the Company. The focus of this position is to provide first line response to employees and on-site partners requiring assistance with information technology requests and problems.

• Provide first line response to employees and on-site partners requiring assistance with IT issues including network connectivity, VPN connection, file/server access, internet access, Microsoft Office, virus/malware issues, hardware issues, VoIP, printers, and more
• Diagnose and resolve problems with desktop/laptop hardware and software, printers and peripheral equipment remotely as well as desk side
• Respond to IT tickets and track to resolution within published service levels, escalating more complex problems up to senior level team members
• Maintain the internal knowledge database
• Assist in the evaluation of new information technology equipment
• Configure PCs and laptops for deployment to users in offices and remote office locations
• Perform recovery tasks, moves, adds, and changes including system set-ups
• Ensure all equipment and software is accounted for
• Maintain hardware asset database

• 0-1 years of experience in the IT field
• Strong experience with Windows Operating System and Office Suite
• Ability to multitask and manage multiple priorities effectively
• Solid communication and customer service skills
• Strong problem solving skills
• Ability to work independently within a matrixed organization

• A+ or MCP Certification

For questions please contact us via

Körber Supply Chain is a Business Area of Körber, an international technology group with around 10,000 employees and more than 100 locations worldwide. At Körber Supply Chain, we have a broad range of proven supply chain solutions to fit our customers' size, business strategy and appetite for growth. Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, voice solutions, robotics and material handling – plus the systems integration expertise to tie it all together. Körber helps to manage the supply chain as a competitive advantage.

Job Segment:
Telecom, Telecommunications, Database, Supply, Supply Chain, Technology, Operations

Contact Person:
Location: Bellingham, WA
Application Method: Online:
Base Pay: DOQ

Posted on September 10, 2020

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